Shipping Policy

1. Order Processing Time

Orders are typically processed within:

• 1–4 business days (Mon–Fri)

If there is a delay, we will notify you by email.

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2. UK Shipping

• Free delivery on all UK orders

• Shipped via Royal Mail, Evri, or a similar tracked service

• Typical delivery time: 2–4 business days

Tracking information will be provided when available.

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3. International Shipping

We ship worldwide.

• International shipping is charged at cost (calculated at checkout)

• Delivery times vary by country (typically 5–21 working days)

• You may be responsible for customs duties, VAT, import taxes, or handling fees imposed by your country

We do not control or prepay these charges.

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4. Shipping Issues & Delays

We are not responsible for delays caused by:

• Customs processing

• Import restrictions

• Strikes

• Transport disruptions

• Incorrect delivery information

If a parcel is lost in transit, we will work with the carrier to resolve it.

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5. Address Accuracy

Please ensure your delivery address is correct when placing an order.
We cannot refund or replace items sent to an incorrect address provided by the customer.

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6. Damaged or Missing Items

If your item arrives damaged:

1. Take photos of the packaging and product

2. Contact us within 48 hours

3. We will arrange a replacement or refund

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7. Contact

If you need help with shipping, email us at: info@nodsboy.com